Privacy Policy｜CantoMore

1. Enquiries, activities and purchases

We use the name, organisation, contact details and service needs you provide to respond to enquiries and arrange activities. Order information includes purchase, recipient, delivery, payment-verification and after-sales records, used to fulfil orders and related services. Describe student needs in general terms and provide only relevant information. Unrelated transactions and banking details may be masked in payment evidence.

2. Games and learning platforms

No Rush Be Quick stores settings and a learner identifier in your browser. Game inputs, answers, timing, hints and audio-play records may be sent to CantoMore to maintain learning records and personal-best results and operate the service. The identifier can link records belonging to the same user.

School-account services may process accounts, classes and learning records for authorised teachers responsible for the group. The local journal version of Tell Me Lah stores entries and progress in the browser used. Storage arrangements for other versions are described with the relevant features.

3. Dictionary and editorial submissions

The dictionary processes searches and submitted terms, readings, meanings, corrections and notes for editorial review and content improvement. Accepted lexical content may be published. Administrator accounts also use authentication and activity records to maintain service security.

4. Speech, AI, photos and location

Speech recognition may process audio through your browser or operating-system provider’s speech service. Text-to-speech may also use external voice services. Individual feature notices describe audio processing and storage. Alternative input methods are available where provided by the feature.

Around the Corner processes location and local paths after you allow location access. Map and place-search providers receive requests needed for those features. Photos may be stored in your browser. AI photo and text features send the selected resized image, explanation and relevant confirmed discoveries to the server and AI service for processing. Content you choose to share publicly can be viewed by others.

5. Technical data and browser storage

Hosting and security services process IP addresses, browser information, request times, pages and error records to deliver and protect services. External font, map, audio and performance-measurement services also receive relevant requests. Technical information linkable to individuals is handled under this policy. See Cookies and Browser Storage for storage details and controls.

6. Recipients and overseas processing

Information is shared as needed with authorised personnel and hosting, database, communications, speech, AI, map, payment and delivery providers. Schools and activity partners receive information needed for the services they oversee. Necessary information may also be disclosed to professional advisers or relevant authorities for legal requirements or disputes. We do not sell or rent personal data.

Service providers may process information outside Hong Kong. We apply security and outsourcing safeguards appropriate to the information. Use of identifiable data for independent research, promotion or model training requires a separate explanation and any necessary permission. Independent third-party websites apply their own privacy policies to data they collect themselves. This does not affect our responsibilities for processing we commission.

7. Retention and security

We retain information for service, transaction, dispute-resolution and legal needs, and delete or otherwise dispose of it appropriately when no longer needed. Contact us about retention or deletion of particular records. Around the Corner public shares expire after 30 days, ending share access. Copies already saved by recipients are outside that expiry control.

We apply reasonable access restrictions and technical security measures. Local data remains until you remove it in the app or browser. Account deletion and removal of device data are separate actions. Save any diaries, photos and progress you need before clearing data, and sign out after using shared devices.

8. Choices, marketing and children

Providing information is voluntary. Required fields are needed to process the relevant request; without them we may be unable to provide that service. Optional fields may be left blank. Enquiries, purchases and service use do not subscribe you to marketing. Direct marketing requires appropriate separate consent and includes a free way to opt out.

Services involving children’s or students’ data use age-appropriate explanations and necessary parent, guardian or school arrangements. Collection for recordings, photography, learning accounts and public sharing follows the relevant activity or feature notice.

9. Access, correction and contact

You may request access to and correction of your personal data, and ask about deletion, retention or withdrawal of consent. Contact the Privacy Contact at Nova Cultural Limited: [email protected]. Requests are handled under applicable law, with identity verification where needed. Any legally permitted fee is explained in advance. Material policy changes will be notified appropriately.

Cookies and Browser Storage

CantoMore uses cookies and browser storage for sign-in, preferences, drafts and learning features. This page describes their main purposes, retention and controls.

Personal Information Collection Statement

Nova Cultural Limited (CantoMore) collects and uses personal data to handle enquiries, activities and official orders. Learning, recording, location and sharing features have additional information relevant to those features.